Privacy Policy

This Privacy Policy explains how nccMX ("we", "us", or "our") collects, uses, and shares information when you use our websites, applications, and services (the "Services").

Information We Collect

We collect information in the following ways:

• Account and profile details you provide, such as name, email address, role, and credentials.
• Operational data you enter into the Services, such as flights, aircraft, personnel, locations, and related records.
• Support and communications data, including messages you send to us and support tickets.
• Technical and usage data, such as IP address, browser type, device information, timestamps, and log files.

How We Use Information

We use information to:

• Provide, maintain, and secure the Services.
• Authenticate users, manage access, and prevent fraud or misuse.
• Respond to support requests and communicate about the Services.
• Improve features, performance, and reliability.
• Comply with legal obligations and enforce our terms.

Cookies And Similar Technologies

We use essential cookies and similar technologies to keep you signed in, remember preferences, and protect your account. We may also store a small flag in your browser to remember that you have dismissed the cookie notice.

How We Share Information

We may share information with:

• Service providers who help us host, operate, and support the Services.
• Authorities or other parties when required by law or to protect our rights.
• Parties involved in a merger, acquisition, or asset sale (with appropriate safeguards).

Data Retention

We retain information for as long as needed to provide the Services, meet legal requirements, and resolve disputes. When data is no longer required, we delete or de-identify it.

Your Choices And Rights

You may access, update, or delete your account information by contacting your account administrator or our support team. Depending on your location, you may have additional rights related to your data.

Security

We use reasonable administrative, technical, and organizational safeguards to protect information. No system is completely secure, so we cannot guarantee absolute security.

International Transfers

We and our service providers may process information in countries other than where you live. We take steps to protect your information when it is transferred.

Children's Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children.

Changes To This Policy

We may update this policy from time to time. We will post the updated version and revise the effective date above.

Contact Us

If you have questions about this policy, contact us at hello@nccmx.co.uk.